Terms & Conditions
Welcome to Pawsitive Retreat!
1. Acceptance of Terms
By accessing or using our services, including booking appointments through our website, you agree to be bound by these Terms & Conditions (T&Cs) and our Privacy Policy. If you do not agree to all of these terms, do not use our services.
2. Services
Pawsitive Retreat provides pet grooming and spa services as detailed on our website. All services are subject to availability and the specific terms outlined for each treatment.
3. Booking and Cancellation Policy
Appointments can be booked through our online platform. We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. Please refer to your booking confirmation for specific details.
4. Pet Health and Safety
For the safety and comfort of all pets and staff, we require pets to be up-to-date on vaccinations. Please inform us of any health conditions, allergies, or behavioral issues your pet may have prior to their appointment. We reserve the right to refuse service to pets that pose a safety risk.
5. User Accounts
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
6. Limitation of Liability
Pawsitive Retreat will exercise all due care and attention during the provision of its services. However, we are not liable for any pre-existing conditions or unforeseen reactions your pet may have to grooming procedures or products.
7. Changes to Terms
We reserve the right to modify these T&Cs at any time. We will notify users of any significant changes. Your continued use of our services after such changes constitutes your acceptance of the new terms.
8. Governing Law
These T&Cs shall be governed by and construed in accordance with the laws of the jurisdiction in which Pawsitive Retreat operates.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us at info@pawsitiveretreat.example.com.
(This is a placeholder Terms & Conditions page. In a real application, this content would be legally reviewed and more comprehensive.)